FAQ

The Ins And Outs of How We Do Business

Frequently asked questions

What happens if I need to cancel my appoinment?

You must cancel your appointment with at least 24 hours advance notice. If you cancel within 24 hours of your scheduled appointment date your 25% deposit becomes non-refundable.



Do I need to provide any of the cleaning products/materials or equiptment?

No. Not unless you have some specific products or equipment you want us to use.



Do you wash windows?

Washing windows is not part of our regular cleanings. However, you can pay extra for us to clean the inside of the windows if you'd like. Ask us for pricing.



Is there a fee if I cancel my appointment within 24 hours?

Yes, the 25% deposit that you already paid becomes non-refundable and is the fee.



Do I pay before or after the service is done?

When you schedule your cleaning, we take a 25% deposit fee (min. $50) up front. The rest of the payment is taken after the cleaning is done.



Billing & Pricing

Find The Best Package For Your Budget

Payments Accepted

We accept most major credit cards as payment. You will be contacted after your service is completed to pay for your entire service.

Cancellation Policy

You must cancel your scheduled service(s) with more than a 24-hour notice. If you do cancel within 24 hours of your scheduled date and time, your deposit becomes non-refundable and is used as the fee.

Satisfaction Guarantee

We pride ourselves in having great customer service and top quality cleaning. If you ever have feedback for us about our cleaners or service, please call or text our corporate number at (801) 948-9255 and we will work with you to fix the issue.