(801) 948-9255
FAQ
The Ins And Outs of How We Do Business
Frequently asked questions
What happens if I need to cancel my appoinment?
You must cancel your appointment with at least 24 hours advance notice. If you cancel within 24 hours of your scheduled appointment date and time your 25% deposit becomes non-refundable.
Do I need to provide any of the cleaning products/materials or equiptment?
No. Not unless you have some specific products or equipment you want us to use.
Do you wash windows?
Washing windows is not part of our regular cleanings. However, you can pay extra for us to clean the inside of the windows if you'd like. Ask us for pricing.
Is there a fee if I cancel my appointment within 24 hours?
Yes, the 25% deposit that you already paid becomes non-refundable and is the fee.
Do I pay before or after the service is done?
When you schedule your cleaning, we take a 25% deposit fee (min. $50) up front. The rest of the payment is taken after the cleaning is done.
Billing & Pricing
Find The Best Package For Your Budget
Payments Accepted
We accept credit cards and Venmo as payment options. You will be contacted after your service is completed to pay for your entire service.
Cancellation Policy
You must cancel your scheduled service(s) with more than a 24-hour notice. If you do cancel within 24 hours of your scheduled date and time, your $50 deposit becomes non-refundable and is used as the fee.
Satisfaction Guarantee
We pride ourselves in having great customer service and top quality cleaning. If you ever have feedback for us about our cleaners or service, please call or text our corporate number at (801) 948-9255 and we will work with you to fix the issue.